Politeknik Hulu TerengganuBangunan 3 Tingkat MDHT,
Menjadi institusi TVET Premier yang diterajui industri
MISI JPP
1. Menyediakan akses kepada program TVET yang berkualiti dan diiktiraf.
2. Membangunkan kurikulum yang dipimpin industri dan meningkatkan kesediaan
graduan melalui penglibatan industri yang diselaraskan.
3. Menghasilkan graduan yang seimbang dan berdaya keusahawanan melalui
program pengajian yang dinamik dan mampan
4. Mendapat pengiktirafan antarabangsa melalui kerjasama dan penyertaan aktif
dalam komuniti TVET
Menjadi sebuah jabatan yang cemerlang dan progresif serta mampu melahirkan pelajar yang berpengetahan, kompeten, memiliki nilai moral yang tinggi, bertanggungjawab serta kreatif selari dengan Falsafah Pendidikan Negara.
En.Afandi Bin Fikri (Ketua Jabatan)
M.Sc.Tourism Planning UTM
M.Ed.Tech. and Voc. UTHM
B.Tourism Mgmt. (Hons.) UUM
En Mohd Hishamudin Bin Mat (Ketua Program DUP)
M. Tourism Mgmt (UiTM)
B.Sc. (Hons)Tourism Mgmt. UiTM
Dip. Pendidikan Lepasan Ijazah UPM
B.Sc. (Hons) Hotel Management UiTM
Dip Ed. MPBP
M.Sc.Tourism Planning UTM
B.Sc. (Hons.) Tourism Mgmt, UiTM
Pn. Nazli Hulwany Binti Abdullah
MBA. UMK
M.Ed.(Technical) UTM
B.Tourism Mgmt. (Hons.) UUM
M.Ed. Tech . & Voc. UTHM
B.Sc (Hons.) Hotel Mgmt UiTM
Pn. Wan Nor Azida Binti Wan Ali
Dip.Edu. MPBP
B.Sc. (Hons.) Tourism Mgmt. UiTM
En. Mohd Razhan Arief B. Mohd Zain
M.Ed. UMS
B.Sc. (Hons) Hotel Management UiTM
Dip. Ed. Institut Perguruan Tun Hussein Onn
En. Mohd Azamrul Bin Harun
M.Sc. Tourism Planning UTM
Dip.Ed. MPBP
B.Tourism Mgmt. (Hons.) UUM
Pn. Nurul Ilyani Binti Abdullah
MBA (Tourism & Hospitality Mgmt) UUM
B.Tourism Mgmt. (Hons.) UUM
Pn. Norli Yanawati Binti Zakaria
B.Sc. (Hons.) Hotel Mgmt. UiTM
En. Firdaus Bin Muhamad Sharif
B.Sc. (Hons.) Hotel Mgmt. UiTM
En. Hasrol Bin Hasnan
B.Sc. (Hons.) Hotel Mgmt. UiTM
Pn. Herdayanty Binti Abdul Vziz
B.Sc. (Hons.) Hotel Mgmt. UiTM
En. Noor Fiteri B. Abdullah
Dip.Edu. MPBP
B.Sc (Hons.) Food Service Mgmt. UiTM
* Untuk maklumat tentang bilangan pelajar terkini di Jabatan Pelancongan dan
Hospitaliti, sila rujuk kepada SPMP.
MAKLUMAT PROGRAM DIPLOMA IN TOURISM MANAGEMENT (DUP)
PROGRAMME AIMS
This programme believes that individual has potential and the programme aims to foster responsible and adaptable Tourism Executive to support the country's aspiration of becoming a world class tourist and cultural destination.
PROGRAMME EDUCATIONAL OBJECTIVES (PEO)
The Diploma in Tourism Management programme shall produce semi professionals who are:
PEO 1 :Tourism Executive who apply basic knowledge, undestanding and tourism operational principles in providing solutions for tourism issues and challenges
PEO 2 : Tourism Executive who apply a specific a specific level of practical skills, procedures, digital applications and numerical data to perform related tasks in tourism
PEO 3 : Tourism Executive who alternately to adopt either the role of a leader or a team member and communicate effectively in assisting and providing member and sustainable solution in tourism workplace
PEO 4: Tourism Executive who enterprisingly acquire new knowledge and entreprenurial skills for career advancement and complying with organizational and professionaal ethics in work and social environmental.
PROGRAMME LEARNING OUTCOME (PLO) FOR DIPLOMA IN TOURISM MANAGEMENT PROGRAMME (DUP)
PLO 1 : Apply knowledge of tourism management in operating and managing of
tourism activities
PLO 2 : Analyse isues and challenges in assisting and providing appropiat solutoons
for tourism management
PLO 3 : Perform skills in the tourism industry
PLO 4 : Demonstrate effective communication and interaction skills, either
individually or as member of a team with supervisors, peers and
subordinates
PLO 5 : Display the ability to use digital application and interpret numerical data in
related tasks
PLO 6 : Demonstrate leadership, autonomy and responsibility by taking alternate role
either as a leader or memberof a diverse team
PLO 7 : Demonstrate enterpreneurial and good managerial skills in society
PLO 8 : Intergrate professionalism, positive attitudes and values in engaging with
society and stalkholders
MAKLUMAT PROGRAM DIPLOMA IN RECREATIONAL TOURISM MANAGEMENT (DRT)
PROGRAMME LEARNING OUTCOME (PLO) FOR DIPLOMA IN TOURISM MANAGEMENT PROGRAMME (DRT)
INTRODUCTION
Recreational Tourism is the field of study which deals with the skills and expertise to develop recreational knowledge and skills to meet the global challenges and the requirements of the tourism and recreational industries. Generally, recreational tourism encompasses recreational management and marketing, recreational services, recreational business operation, recreational event planning, humanities and social sciences. The Diploma in Recreational Tourism is a three-year full-time programme comprising of five semesters course work with one full semester of industrial training built-in. Students are prepared for their future role in the economy by building a solid foundation of sustainability element in technical knowledge and the necessary skills, related to the field of recreational tourism.
SYNOPSIS
The Diploma in Recreational Tourism is specifically developed to provide a comprehensive coverage of the various components of the recreational tourism industry and the specific required competencies activities such as recreational facility design and maintenance, resort management, nature interpretation services, recreational tourism, policies, recreational operation and recreational project. Other fundamental competencies of recreational tourism industry such as fundamental of recreation, entrepreneurial development, customer service, marketing, health and safety, risk management, muslim-friendly hospitality practice and green technology compliance are also embedded in this programme. The knowledge and skills that covers recreational tourism will provide graduates with a wider range of employment opportunities. Apart from the technical knowledge and skills, the programme also emphasizes on the development of the individual potential of students in an integrated and holistic manner through additional courses such as Islamic studies, moral studies, co-curriculum, soft skills and entrepreneurship.
JOB PROSPECT
This programme provides students with knowledge and skills in recreational tourism that can be applied to a broad range of careers in recreational industry; which will enable them to fill in any of the job position as follow:
a. Recreational Tourism Officer
b. Tour Leader
c. Recreational Event Coordinator
d. Resort Supervisor
e. Amusement/Theme Park Supervisor
f. Recreational Park Supervisor
g. Clubhouse Supervisor
h. Leisure Management Consultant
i. Outdoor Recreation Instructor
j. Nature/Heritage Interpreter
k. City Guide/Nature Guide
l. Recreation Facilities Supervisor
m. Entrepreneur in Recreational Tourism, Travel and Tour Business
PROGRAMME AIM
This programme believes that every individual has potential and aims to foster responsible and competent Recreation Officer to support the country’s aspiration of becoming a world class tourist and cultural destination.
PROGRAMME EDUCATIONAL OBJECTIVES (PEO)
The Diploma in Recreational Tourism programme shall produce semi-professionals who are:
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PEO 1: |
Recreation Officer who apply basic knowledge, understanding and recreation operational principles in providing solutions for recreational tourism issues and challenges. |
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PEO 2: |
Recreation Officer who apply a specific level of practical skills, procedures, digital applications and numerical data to perform related task in recreational tourism industry. |
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PEO 3: |
Recreation Officer who alternately adopt the roles of a leader, team member and communicate effectively in assisting and providing comprehensive and sustainable solution in tourism and recreational workplaces. |
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PEO 4: |
Recreation Officer who enterprisingly acquire new knowledge and entrepreneurial skills for career advancement and comply with organizational and professional ethics in work environment. |
PROGRAMME STRUCTURE (DRT)
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SEMESTER |
CODE |
COURSE NAME |
SYNOPSIS |
CLASIFICATION (COMPULSORY / COMMON CORE / DICIPLINE CORE / ELECTIVE) |
CREDIT HOUR |
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1 |
MPU21032 |
Penghayatan Etika dan Peradaban |
PENGHAYATAN ETIKA DAN PERADABAN ini menjelaskan tentang konsep etika daripada perspektif peradaban yang berbeza. Ia bertujuan bagi mengenal pasti sistem, tahap perkembangan, kemajuan dan kebudayaan merentas bangsa dalam mengukuhkan kesepaduan sosial. Selain itu, perbincangan dan perbahasan berkaitan isu-isu kontemporari dalam aspek ekonomi, politik, sosial, budaya dan alam sekitar daripada perspektif etika dan peradaban dapat melahirkan pelajar yang bermoral dan profesional. Penerapan amalan pendidikan berimpak tinggi (HIEPs) yang bersesuaian digunakan dalam penyampaian kursus ini. |
Compulsory |
2 |
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DUE10012 |
Communicative English 1 |
COMMUNICATIVE ENGLISH 1 focuses on developing students’ speaking skills to enable them to communicate effectively and confidently in group discussions and in a variety of social interactions. It is designed to provide students with appropriate reading skills to comprehend a variety of texts. The students are equipped with effective presentation skills as a preparation for academic and work purposes. |
2 |
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MPU24011 |
Sukan |
SUKAN adalah aktiviti yang mengandungi latihan kemahiran berguna secara rekreasi dan peraturan-peraturan tertentu dalam mengejar kecemerlangan bagi penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
1 |
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MPU24691 |
Unit Beruniform 1 |
Briged Rela Siswa Siswi (RELASIS) 1 memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
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DUW10012 |
Occupational, Safety and Health |
OCCUPATIONAL SAFETY AND HEALTH course is designed to impart understanding of the self-regulatory concepts and provisions under the Occupational Safety & Health Act (OSHA). This course presents the responsibilities of workers in implementing and complying with the safety procedures at work. Understanding of notifications of accidents, dangerous occurrence, poisoning and diseases and liability for offences will be imparted upon students. This course will also provide an understanding of the key issues in OSH Management, Incident Prevention, Fire Safety, Hazard Identification Risk Control and Risk Assessment (HIRARC), Workplace Environment and Ergonomics and guide the students gradually into this multi-disciplinary science. |
Common Core |
2 |
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DTM10083 |
Fundamental of Tourism and Hospitality |
FUNDAMENTALS OF TOURISM AND HOSPITALITY exposes students to the foundation of tourism and hospitality sectors, including the significance of tourism to the host and global communities. Students are also introduced to the career, academic and entrepreneurial prospects which exist in the industry. The reality of workplace demands and employability skills in the tourism and hospitality profession are also shown. Students are exposed to the importance of sustainable tourism practice in tourism and hospitality. Students are given the opportunity to gain experience through talks on tourism and hospitality industry delivered by invited guest speakers. |
3 |
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DTO10013 |
Fundamentals of Recreation |
FUNDAMENTALS OF RECREATION exposes students to the profile, complexity,trends and interrelation of recreation. Students are also introduced to the career and academic prospects which exist in the industry. The reality of workplace demands and employability skills in recreation profession are also shown. Students are exposed to the importance of sustainable tourism practice in recreation. Students are given the opportunity to gain experience through talks on tourism and hospitality industry delivered by invited guest speakers. |
Discipline Core |
3 |
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DTO10023 |
Recreational Operation |
RECREATIONAL OPERATION exposes students to recreation concept and principle, recreational management, performing traditional play, indoor based activities and outdoor adventure recreation. Student will understand about instructorship and safety; and management planning in recreation within the tourism industry. Student will also be competent in the overall operation of green indoor and outdoor recreational activities. |
3 |
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2 |
MPU23072 |
Pelancongan dan Hospitaliti Dalam Islam* |
PELANCONGAN DAN HOSPITALITI DALAM ISLAM memberi pengetahuan tentang konsep Islam sebagai al-Din dan seterusnya membincangkan konsep pelancongan dan hospitaliti mengikut perspektif Islam. Ia merangkumi penyediaan rumah penginapan, makanan, layanan terhadap tetamu dan hubungan alam sekitar dalam bidang pelancongan. Seterusnya membincangkan konsep asas kaedah fiqh, nilai-nilai kebersihan dan estetika Islam dalam bidang tersebut. |
Compulsory |
2 |
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MPU23042 |
Nilai Masyarakat Malaysia** |
NILAI MASYARAKAT MALAYSIA membincangkan aspek sejarah pembentukan masyarakat, nilai-nilai agama, adat resam dan budaya masyarakat di Malaysia. Selain itu, pelajar dapat mempelajari tanggungjawab sebagai individu dan nilai perpaduan dalam kehidupan di samping cabaran- cabaran dalam membentuk masyarakat Malaysia. |
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MPU22012 |
Entreprenuership |
ENTREPRENEURSHIP focuses on the fundamentals and concept of entrepreneurship in order to inculcate the value and interest in students to choose entrepreneurship as a career. This course can help students to initiate creative and innovative entrepreneurial ideas. It also emphasizes a preparation of a business plan framework through business model canvas. |
2 |
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MPU24021 |
Kelab/ Persatuan |
KELAB memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
1 |
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MPU24791 |
Unit Beruniform 2 |
Briged Rela Siswa Siswi (RELASIS) 2 memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
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DTF40072 |
Muslim Friendly Hospitality Practice |
MUSLIM FRIENDLY HOSPITALITY PRACTICE course emphasize on specific services and product which must be taken into consideration and provided by tourism and hospitality businesses. This course covers the application of Muslim friendly hospitality services in various service sectors of tourism and hospitality businesses such as accommodation, foodservice, travel services, recreation, transportation, entertainment and public places. This course will also study, analyse and identify creative solution on issues and/or challenges, related to the implementation of Muslim friendly hospitality services |
Common Core |
2 |
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DTM10203 |
Customer Service for Tourism & Hospitality |
CUSTOMER SERVICE FOR TOURISM AND HOSPITALITY exposes students to skills required for establishing a specific career path offered through personal and professional development. Student should be given knowledge and basic understanding on how customer service being established practiced and organized in the hospitality and tourism industry. Students also should be able to demonstrate positive and hospitable attitude that has been practiced in hospitality and tourism industry and how the public sector is responding to them. |
3 |
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DTO20033 |
Recreational Facility Design and Maintenance |
RECREATIONAL FACILITY DESIGN AND MAINTENANCE exposes students to the foundation of recreation facility management, facility design and development, equipment management, facility maintenance and auxiliaries of recreation facilities within the tourism and recreation industry. Students will develop competencies in the overall recreation facility operation in managing and maintenance the recreational equipment. To ensure successful implementation of this course, the teaching and learning process must being conduct in indoor and outdoor learning programme strategies in recreational organizations. |
Discipline Core |
3 |
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DTO20044 |
Terrestrial Recreational Tourism |
TERRESTRIAL RECREATIONAL TOURISM exposes students to terrestrial-based recreation activities within the tourism industry. Students will develop competencies in the overall operation and management of terrestrial-based recreational activities. All terrestrial-based recreational activities are conducted based on international safety and risk management plan standards. For assessment purpose, students are required to plan and implement the terrestrial-based recreation activities. To ensure successful implementation of this course, the teaching and learning process must apply flexible and innovative scheduling strategies. |
4 |
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3 |
DUE30022 |
Communicative English 2 |
COMMUNICATIVE ENGLISH 2 emphasises the skills required at the workplace to describe products or services as well as processes or procedures. This course will also enable students to make and reply to enquiries and complaints. |
Compulsory |
2 |
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DTM50153 |
Tourism and Hospitality Marketing |
TOURISM AND HOSPITALITY MARKETING provides knowledge on theories, concepts and strategies applied in marketing tourism and hospitality product and services. The current practices and methods of professional selling provide opportunities to practice and develop communication skills, organizational skills, and other skills necessary to succeed in any career particularly in the profession of selling. The course focuses on the use of eight marketing mix (8Ps) strategies, consumer behavior, marketing research, market segmentation and positioning and marketing plan in tourism and hospitality industry. |
Common Core |
3 |
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DUG30023 |
Green Technology Compliance |
GREEN TECHNOLOGY COMPLIANCE course is designed to introduce students with fundamentals of green technology, green practices, and green compliances towards the ultimate target of sustainable living. Students will be exposed to different feasible technologies in achieving goals that show developments in rapidly growing fields such as sustainability, innovation, viability and natural sources reduction. Students will also learn other areas where green technology is implemented such as energy, transport, building, water and waste management. |
3 |
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DTO30053 |
Nature Interpretation Services |
NATURE INTERPRETATION SERVICES expose students to the understanding of the definition, objective, roles, principle and career opportunity in nature interpretation services. The students will have the skills and attributes on how to become a successful nature interpreter. Students will have to display ethics and effective guiding techniques in performing nature interpretation program. To ensure successful implementation of this course, the teaching and learning process must apply and conduct outdoor learning programme strategies. |
Discipline Core |
3 |
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DTO30064 |
Marine Recreational Tourism |
MARINE RECREATIONAL TOURISM exposes students to marine-based recreational activities for the tourism industry. Students will develop competencies in overall operations and management of marine-based recreational activities. All recreational activities will be conducted based on international safety and risk management plan standards. In order to ensure successful implementation of this course, the teaching and learning process must apply flexible and innovative scheduling strategies |
4 |
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DTR10153 |
Introduction to Resort |
INTRODUCTION TO RESORT covers the principles of successful operation, management, and development of a resort in Tourism and Hospitality Industry. This course will introduce students to the management of modern day resorts. Students will gain exposure to the wide range of services and club management activities offered by resort and expected by resort guests |
3 |
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4 |
DTM40123 |
Principal of Accounting for Tourism and Hospitality |
PRINCIPLES OF ACCOUNTING FOR TOURISM AND HOSPITALITY provides basic accounting concepts and principles as well as green accounting in various business transactions. This course gives emphasis on fundamental accounting system and accounts recording procedures generally used within the tourism and hospitality industry. |
Common Core |
3 |
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DTO40073 |
Recreational Policies |
RECREATIONAL POLICIES expose students to relevant policies and guidelines implementation in tourism and recreation management. Students will gain knowledge related to the policies in terms of frameworks, importance, policies development and decision making process in organization, roles of stakeholders and board members. This course also focuses on the relevant guideline implementation of open space and recreation development, ethics and regulation in recreation management in Malaysia. Student are also exposed to the policy implementation of sustainable development to reduce environmental impact. |
Discipline Core |
3 |
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DTM30114 |
Tourist Guiding Techniques |
TOURIST GUIDING TECHNIQUES expose students to the major aspects of professional tour guiding such as public speaking, communication skills, interpretation and tour commentary. Students will gain hands-on experience in preparing tour commentary, execute tour itinerary, guiding and managing a tour, delivering tour commentary on-site, conducting a group tour operation to completion and prepare tour report. |
4 |
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DTO40083 |
Recreational Planning and Programming |
RECREATIONAL PLANNING AND PROGRAMMING course will focus on the knowledge of both planning and programming recreation in the tourism and hospitality industry. This course examines the theories and strategies used in the organization and delivery of recreation program. Students will demonstrate the program planning including needs assessment, program design, implementation strategies, leadership and teamwork skills and also evaluation of recreation programs. |
3 |
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DTM40144 |
Tourism Expedition |
TOURISM EXPEDITION equips students with real life experience on planning, organizing and managing domestic and international tourism expedition. Students are required to plan activities for fundraising and sponsorship for tourism expedition. This course emphasizes on tourism expedition proposal preparation, conducting a trip to the tourist attraction area, conducting tourism survey, preparing report and presentation whereby students are required to conduct tourism expedition programme at the selected destination area |
4 |
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5 |
DUE50032 |
Communicative English 3 |
COMMUNICATIVE ENGLISH 3 aims to develop the necessary skills in students to analyse and interpret graphs and charts from data collected as well as to apply the job hunting mechanics effectively in their related fields. Students will learn to gather data and present them through the use of graphs and charts. Students will also learn basics of job hunting mechanics which include using various job search strategies, making enquiries, and preparing relevant resumes and cover letters. The students will develop communication skills to introduce themselves, highlight their strengths and abilities, present ideas, express opinions and respond appropriately during job interviews. |
Compulsory |
2 |
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DTO50094 |
Recreational Volunteerism |
RECREATIONAL VOLUNTEERISM exposes students to the knowledge and understanding of volunteering concept. Students will also gain knowledge on the functions of national and international organizations involved in community volunteerism. Students are required to prepare program budgets, set program objectives, plan and organize an efficient program. The course also looks at the operational planning as well as management, implementation and evaluation of the program. |
Discipline Core |
4 |
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DTO50103 |
Recreational Resource Management |
RECREATIONAL RESOURCE MANAGEMENT exposes students to the knowledge of recreation resources management, recreation resources inventory process, maintenance of recreation resources, land and water resources for outdoor recreation, outdoor recreation partners and providers. Students will be exposed to the issues in recreation resources management. Furthermore, students will also learn to understand the recreation resources inventory process and responsibility of a recreation resource inventory. |
3 |
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DTO50113 |
Recreational Risk Management |
RECREATIONAL RISK MANAGEMENT exposes students to the knowledge and understanding of the primary component of leisure and recreation risks management. This course will equip students with basic knowledge and skills in planning and managing risks in various situation and locations at the recreational area. Students will also learn how to handle risk management to the guests or customers when accidents occur during leisure and recreational activities. Students are also exposed to the implementation of low impact activities to reduce environmental impact. |
3 |
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DTO50124 |
Recreational Project |
RECREATIONAL PROJECT focuses on exposing students to practical skills that will develop their interpersonal and communication skills. The project consists of case studies, scientific research or leisure and recreation product. Students will be supervised by a lecturer. For assessment purposes, students are required to plan and implement the project along the project completion. |
4 |
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DTM50192 |
Community Based Tourism |
COMMUNITY BASED TOURISM (CBT) is designed to expose students to a concept of planning and programming process of a community based tourism destinations or attractions. Based on established CBT development manual, this syllabus allows students to put into practice leadership role in the initial start-up process and operation of a CBT destination. Topics included are understanding of community based tourism concepts and principles, destination selection process, community readiness and resources assessment, community capacity building process, leadership and administrative set-up, quality programming design, marketing and networking. |
Elective |
2 |
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|
DUF10012 |
Bahasa Arab 1 |
BAHASA ARAB 1 dibentuk untuk membina kemahiran mendengar dan bertutur dalam Bahasa Arab. Pelajar akan diperkenalkan dengan bunyi-bunyi vokal dan konsonan Bahasa Arab. Ganti Nama Diri akan digunakan sebagai paksi kepada 14 bentuk perubahan kata Bahasa Arab. Pendekatan komunikasi akan diterapkan melalui dialog-dialog yang memberi penekanan kepada konteks sebenar komunikasi dan gaya bahasa yang diperlukan. Pelajar akan mampu untuk menuturkan frasa-frasa mudah dalam konteks komunikasi harian. |
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|
6 |
DUT60019 |
Industrial
INTRODUCTION Recreational Tourism is the field of study which deals with the skills and expertise to develop recreational knowledge and skills to meet the global challenges and the requirements of the tourism and recreational industries. Generally, recreational tourism encompasses recreational management and marketing, recreational services, recreational business operation, recreational event planning, humanities and social sciences. The Diploma in Recreational Tourism is a three-year full-time programme comprising of five semesters course work with one full semester of industrial training built-in. Students are prepared for their future role in the economy by building a solid foundation of sustainability element in technical knowledge and the necessary skills, related to the field of recreational tourism.
SYNOPSIS The Diploma in Recreational Tourism is specifically developed to provide a comprehensive coverage of the various components of the recreational tourism industry and the specific required competencies activities such as recreational facility design and maintenance, resort management, nature interpretation services, recreational tourism, policies, recreational operation and recreational project. Other fundamental competencies of recreational tourism industry such as fundamental of recreation, entrepreneurial development, customer service, marketing, health and safety, risk management, muslim-friendly hospitality practice and green technology compliance are also embedded in this programme. The knowledge and skills that covers recreational tourism will provide graduates with a wider range of employment opportunities. Apart from the technical knowledge and skills, the programme also emphasizes on the development of the individual potential of students in an integrated and holistic manner through additional courses such as Islamic studies, moral studies, co-curriculum, soft skills and entrepreneurship.
JOB PROSPECT This programme provides students with knowledge and skills in recreational tourism that can be applied to a broad range of careers in recreational industry; which will enable them to fill in any of the job position as follow: a. Recreational Tourism Officer b. Tour Leader c. Recreational Event Coordinator d. Resort Supervisor e. Amusement/Theme Park Supervisor f. Recreational Park Supervisor g. Clubhouse Supervisor h. Leisure Management Consultant i. Outdoor Recreation Instructor j. Nature/Heritage Interpreter k. City Guide/Nature Guide l. Recreation Facilities Supervisor m. Entrepreneur in Recreational Tourism, Travel and Tour Business
PROGRAMME AIM This programme believes that every individual has potential and aims to foster responsible and competent Recreation Officer to support the country’s aspiration of becoming a world class tourist and cultural destination.
PROGRAMME EDUCATIONAL OBJECTIVES (PEO) The Diploma in Recreational Tourism programme shall produce semi-professionals who are:
PROGRAMME STRUCTURE (DRT)
Training |
INDUSTRIAL TRAINING prepares students with employability skills and current industrial technologies in actual working environment. This course allows students to experience the work culture of the workplace as well as provides a platform for students to put into practice the skills and knowledge learnt. The desired attributes include organizational orientation and professional ethics, effective communication, leadership and teamwork, continuous learning and information management, as well as self-management and entrepreneurial mind at the workplace. |
Industrial Training |
9 |
MAKLUMAT PROGRAM DIPLOMA IN RESORT MANAGEMENT (DHR)
PROGRAMME LEARNING OUTCOME (PLO) FOR DIPLOMA IN RESORT MANAGEMENT POGRAMME (DHR)
PROGRAMME OVERVIEW
SYNOPSIS
The Diploma in Resort Management (DHR) programme for polytechnics is specifically developed to provide a broad understanding of the hotel and resort body of knowledge and the required competencies in resort management, spa operation, resort facilities management, recreational resort operation, housekeeping operation and management, food and beverage services, kitchen essential management, basic cookery and Meetings, Incentives, Conventions & Exhibitions (MICE). Other fundamental competencies such as Muslim friendly hospitality practice, tourism and hospitality fundamentals, professionalism and customer service, communication, occupational safety and health, and entrepreneurship are also embedded in this programme. This diploma programme which spans over six semester covers a spectrum of applied competencies and abilities associated with the industry at the skilled, semi-skilled and unskilled levels of employment. This programme incorporates hands-on and experiential learning through a six-month stint of industrial training that will enable the students to acquire workplace competencies and related academic experience, so they can enter and function effectively in the industry immediately upon graduation. Most importantly, it is imperative that the graduates acquire the ability to apply their knowledge and competencies in an innovative, creative and novel ways, as well as the ability to address the wide range of challenges, problems and issues at the workplace.
JOB PROSPECT
This programme provides the knowledge and skills in resort management that can be applied to a broad range of careers in tourism and hospitality industries. The knowledge and skills that the students acquire from the programme will enable them to participate in the job market. In addressing the issue of the qualified workforce that serves in the industry, the Curriculum Development Division (CDD), DPE has collaborated with the nation’s key industry players, and various public and private higher learning institutions to develop the Competency Standards of the Diploma in Resort Management programme. This collaboration aims to equip students with the state-of-the-art knowledge needed in hotel and resort management, practical skills and attitude to meet the ever-changing requirements of the industry. The knowledge and competencies provided in this programme would serve as a strong platform for those individuals who seek challenges by undertaking an entrepreneurial venture. Hence, the outcomes that have been selected for the programme would adequately prepare the diploma graduates to function effectively when they embark on the relevant career path upon graduation. This programme provides the knowledge and skills for job designations such as:
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Ø Front desk supervisor; Ø Guest service supervisor /public relation officer; Ø Food service assistant/supervisor; Ø Housekeeping services; Ø Waiter/Waitress; Ø Commis; Ø Restaurant operator; Ø Banquet and Catering supervisor; Ø Sport Supervisor. |
Ø Event management supervisor/coordinator; Ø Hotel and Resort Sales & Marketing Supervisor Ø SPA receptionist; Ø Interpretive guide/outdoor adventure guide; Ø Entrepreneur in lodging and food service businesses; Ø Park and Recreational Supervisor; |
PROGRAMME EDUCATIONAL OBJECTIVES (PEO)
The Diploma in Resort Management programme shall produce semi-professional who are:
1. able to display critical knowledge-based understanding, coherent with highly developed technical skills projected in a polished attitude in tourism and hospitality industry.
2. able to communicate effectively and perform excellent leadership, teamwork and social skills to fulfil industrial needs.
3. able to apply critical thinking and problem-solving skills professionally in dealing with various tourism and hospitality challenges.
4. able to apply management, entrepreneurship skills and adhere to the needs of continuous learning for successful career advancement.
PROGRAM LEARNING OUTCOMES (PLO)
Upon completion of the programme, students should be able to:
1. Demonstrate knowledge to meet current needs and adapt to challenges and changes in tourism and hospitality industry.
2. Perform practical skills professionally in accordance with the ethical, moral and legal practice in tourism and hospitality industry.
3. Practice effective communication skills, leadership and teamwork in delivering high quality of service in tourism and hospitality industry.
4. Solve operational problems within the tourism and hospitality industry by applying critical thinking and problem-solving skills.
5. Demonstrate responsibility and mastery of social skills to meet the common goals in tourism and hospitality industry.
6. Nurture intellectual and professional growth through lifelong learning activities and effective use of information from multiple sources.
7. Inculcate entrepreneurial and management skills in the related discipline contributing towards tourism and hospitality industry.
PROGRAMME STRUCTURE (DHR)
|
SEMESTER |
CODE |
COURSE NAME |
SYNOPSIS |
CLASIFICATION (COMPULSORY / COMMON CORE / DICIPLINE CORE / ELECTIVE) |
CREDIT HOUR |
|
1 |
MPU21032 |
Penghayatan Etika dan Peradaban |
PENGHAYATAN ETIKA DAN PERADABAN ini menjelaskan tentang konsep etika daripada perspektif peradaban yang berbeza. Ia bertujuan bagi mengenal pasti sistem, tahap perkembangan, kemajuan dan kebudayaan merentas bangsa dalam mengukuhkan kesepaduan sosial. Selain itu, perbincangan dan perbahasan berkaitan isu-isu kontemporari dalam aspek ekonomi, politik, sosial, budaya dan alam sekitar daripada perspektif etika dan peradaban dapat melahirkan pelajar yang bermoral dan profesional. Penerapan amalan pendidikan berimpak tinggi (HIEPs) yang bersesuaian digunakan dalam penyampaian kursus ini. |
Compulsory |
2 |
|
DUE10012 |
Communicative English 1 |
COMMUNICATIVE ENGLISH 1 focuses on developing students’ speaking skills to enable them to communicate effectively and confidently in group discussions and in a variety of social interactions. It is designed to provide students with appropriate reading skills to comprehend a variety of texts. The students are equipped with effective presentation skills as a preparation for academic and work purposes. |
2 |
||
|
MPU24011 |
Sukan |
SUKAN adalah aktiviti yang mengandungi latihan kemahiran berguna secara rekreasi dan peraturan-peraturan tertentu dalam mengejar kecemerlangan bagi penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
1 |
||
|
MPU24691 |
Unit Beruniform 1 |
Briged Rela Siswa Siswi (RELASIS) 1 memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
|||
|
DUW10012 |
Occupational, Safety and Health |
OCCUPATIONAL SAFETY AND HEALTH course is designed to impart understanding of the self-regulatory concepts and provisions under the Occupational Safety & Health Act (OSHA). This course presents the responsibilities of workers in implementing and complying with the safety procedures at work. Understanding of notifications of accidents, dangerous occurrence, poisoning and diseases and liability for offences will be imparted upon students. This course will also provide an understanding of the key issues in OSH Management, Incident Prevention, Fire Safety, Hazard Identification Risk Control and Risk Assessment (HIRARC), Workplace Environment and Ergonomics and guide the students gradually into this multi-disciplinary science. |
Common Core |
2 |
|
|
DTM10083 |
Fundamental of Tourism and Hospitality |
FUNDAMENTALS OF TOURISM AND HOSPITALITY exposes students to the foundation of tourism and hospitality sectors, including the significance of tourism to the host and global communities. Students are also introduced to the career, academic and entrepreneurial prospects which exist in the industry. The reality of workplace demands and employability skills in the tourism and hospitality profession are also shown. Students are exposed to the importance of sustainable tourism practice in tourism and hospitality. Students are given the opportunity to gain experience through talks on tourism and hospitality industry delivered by invited guest speakers. |
3 |
||
|
DTO10013 |
Fundamentals of Recreation |
FUNDAMENTALS OF RECREATION exposes students to the profile, complexity,trends and interrelation of recreation. Students are also introduced to the career and academic prospects which exist in the industry. The reality of workplace demands and employability skills in recreation profession are also shown. Students are exposed to the importance of sustainable tourism practice in recreation. Students are given the opportunity to gain experience through talks on tourism and hospitality industry delivered by invited guest speakers. |
Discipline Core |
3 |
|
|
DTO10023 |
Recreational Operation |
RECREATIONAL OPERATION exposes students to recreation concept and principle, recreational management, performing traditional play, indoor based activities and outdoor adventure recreation. Student will understand about instructorship and safety; and management planning in recreation within the tourism industry. Student will also be competent in the overall operation of green indoor and outdoor recreational activities. |
3 |
||
|
2 |
MPU23072 |
Pelancongan dan Hospitaliti Dalam Islam* |
PELANCONGAN DAN HOSPITALITI DALAM ISLAM memberi pengetahuan tentang konsep Islam sebagai al-Din dan seterusnya membincangkan konsep pelancongan dan hospitaliti mengikut perspektif Islam. Ia merangkumi penyediaan rumah penginapan, makanan, layanan terhadap tetamu dan hubungan alam sekitar dalam bidang pelancongan. Seterusnya membincangkan konsep asas kaedah fiqh, nilai-nilai kebersihan dan estetika Islam dalam bidang tersebut. |
Compulsory |
2 |
|
MPU23042 |
Nilai Masyarakat Malaysia** |
NILAI MASYARAKAT MALAYSIA membincangkan aspek sejarah pembentukan masyarakat, nilai-nilai agama, adat resam dan budaya masyarakat di Malaysia. Selain itu, pelajar dapat mempelajari tanggungjawab sebagai individu dan nilai perpaduan dalam kehidupan di samping cabaran- cabaran dalam membentuk masyarakat Malaysia. |
|||
|
MPU22012 |
Entreprenuership |
ENTREPRENEURSHIP focuses on the fundamentals and concept of entrepreneurship in order to inculcate the value and interest in students to choose entrepreneurship as a career. This course can help students to initiate creative and innovative entrepreneurial ideas. It also emphasizes a preparation of a business plan framework through business model canvas. |
2 |
||
|
MPU24021 |
Kelab/ Persatuan |
KELAB memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
1 |
||
|
MPU24791 |
Unit Beruniform 2 |
Briged Rela Siswa Siswi (RELASIS) 2 memfokuskan kepada penguasaan pengetahuan dan kemahiran khusus secara holistik bagi mengukuhkan pembentukan kemahiran insaniah pelajar yang positif. |
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|
DTF40072 |
Muslim Friendly Hospitality Practice |
MUSLIM FRIENDLY HOSPITALITY PRACTICE course emphasize on specific services and product which must be taken into consideration and provided by tourism and hospitality businesses. This course covers the application of Muslim friendly hospitality services in various service sectors of tourism and hospitality businesses such as accommodation, foodservice, travel services, recreation, transportation, entertainment and public places. This course will also study, analyse and identify creative solution on issues and/or challenges, related to the implementation of Muslim friendly hospitality services |
Common Core |
2 |
|
|
DTM10203 |
Customer Service for Tourism & Hospitality |
CUSTOMER SERVICE FOR TOURISM AND HOSPITALITY exposes students to skills required for establishing a specific career path offered through personal and professional development. Student should be given knowledge and basic understanding on how customer service being established practiced and organized in the hospitality and tourism industry. Students also should be able to demonstrate positive and hospitable attitude that has been practiced in hospitality and tourism industry and how the public sector is responding to them. |
3 |
||
|
DTO20033 |
Recreational Facility Design and Maintenance |
RECREATIONAL FACILITY DESIGN AND MAINTENANCE exposes students to the foundation of recreation facility management, facility design and development, equipment management, facility maintenance and auxiliaries of recreation facilities within the tourism and recreation industry. Students will develop competencies in the overall recreation facility operation in managing and maintenance the recreational equipment. To ensure successful implementation of this course, the teaching and learning process must being conduct in indoor and outdoor learning programme strategies in recreational organizations. |
Discipline Core |
3 |
|
|
DTO20044 |
Terrestrial Recreational Tourism |
TERRESTRIAL RECREATIONAL TOURISM exposes students to terrestrial-based recreation activities within the tourism industry. Students will develop competencies in the overall operation and management of terrestrial-based recreational activities. All terrestrial-based recreational activities are conducted based on international safety and risk management plan standards. For assessment purpose, students are required to plan and implement the terrestrial-based recreation activities. To ensure successful implementation of this course, the teaching and learning process must apply flexible and innovative scheduling strategies. |
4 |
||
|
3 |
DUE30022 |
Communicative English 2 |
COMMUNICATIVE ENGLISH 2 emphasises the skills required at the workplace to describe products or services as well as processes or procedures. This course will also enable students to make and reply to enquiries and complaints. |
Compulsory |
2 |
|
DTM50153 |
Tourism and Hospitality Marketing |
TOURISM AND HOSPITALITY MARKETING provides knowledge on theories, concepts and strategies applied in marketing tourism and hospitality product and services. The current practices and methods of professional selling provide opportunities to practice and develop communication skills, organizational skills, and other skills necessary to succeed in any career particularly in the profession of selling. The course focuses on the use of eight marketing mix (8Ps) strategies, consumer behavior, marketing research, market segmentation and positioning and marketing plan in tourism and hospitality industry. |
Common Core |
3 |
|
|
DUG30023 |
Green Technology Compliance |
GREEN TECHNOLOGY COMPLIANCE course is designed to introduce students with fundamentals of green technology, green practices, and green compliances towards the ultimate target of sustainable living. Students will be exposed to different feasible technologies in achieving goals that show developments in rapidly growing fields such as sustainability, innovation, viability and natural sources reduction. Students will also learn other areas where green technology is implemented such as energy, transport, building, water and waste management. |
3 |
||
|
DTO30053 |
Nature Interpretation Services |
NATURE INTERPRETATION SERVICES expose students to the understanding of the definition, objective, roles, principle and career opportunity in nature interpretation services. The students will have the skills and attributes on how to become a successful nature interpreter. Students will have to display ethics and effective guiding techniques in performing nature interpretation program. To ensure successful implementation of this course, the teaching and learning process must apply and conduct outdoor learning programme strategies. |
Discipline Core |
3 |
|
|
DTO30064 |
Marine Recreational Tourism |
MARINE RECREATIONAL TOURISM exposes students to marine-based recreational activities for the tourism industry. Students will develop competencies in overall operations and management of marine-based recreational activities. All recreational activities will be conducted based on international safety and risk management plan standards. In order to ensure successful implementation of this course, the teaching and learning process must apply flexible and innovative scheduling strategies |
4 |
||
|
DTR10153 |
Introduction to Resort |
INTRODUCTION TO RESORT covers the principles of successful operation, management, and development of a resort in Tourism and Hospitality Industry. This course will introduce students to the management of modern day resorts. Students will gain exposure to the wide range of services and club management activities offered by resort and expected by resort guests |
3 |
||
|
4 |
DTM40123 |
Principal of Accounting for Tourism and Hospitality |
PRINCIPLES OF ACCOUNTING FOR TOURISM AND HOSPITALITY provides basic accounting concepts and principles as well as green accounting in various business transactions. This course gives emphasis on fundamental accounting system and accounts recording procedures generally used within the tourism and hospitality industry. |
Common Core |
3 |
|
DTO40073 |
Recreational Policies |
RECREATIONAL POLICIES expose students to relevant policies and guidelines implementation in tourism and recreation management. Students will gain knowledge related to the policies in terms of frameworks, importance, policies development and decision making process in organization, roles of stakeholders and board members. This course also focuses on the relevant guideline implementation of open space and recreation development, ethics and regulation in recreation management in Malaysia. Student are also exposed to the policy implementation of sustainable development to reduce environmental impact. |
Discipline Core |
3 |
|
|
DTM30114 |
Tourist Guiding Techniques |
TOURIST GUIDING TECHNIQUES expose students to the major aspects of professional tour guiding such as public speaking, communication skills, interpretation and tour commentary. Students will gain hands-on experience in preparing tour commentary, execute tour itinerary, guiding and managing a tour, delivering tour commentary on-site, conducting a group tour operation to completion and prepare tour report. |
4 |
||
|
DTO40083 |
Recreational Planning and Programming |
RECREATIONAL PLANNING AND PROGRAMMING course will focus on the knowledge of both planning and programming recreation in the tourism and hospitality industry. This course examines the theories and strategies used in the organization and delivery of recreation program. Students will demonstrate the program planning including needs assessment, program design, implementation strategies, leadership and teamwork skills and also evaluation of recreation programs. |
3 |
||
|
DTM40144 |
Tourism Expedition |
TOURISM EXPEDITION equips students with real life experience on planning, organizing and managing domestic and international tourism expedition. Students are required to plan activities for fundraising and sponsorship for tourism expedition. This course emphasizes on tourism expedition proposal preparation, conducting a trip to the tourist attraction area, conducting tourism survey, preparing report and presentation whereby students are required to conduct tourism expedition programme at the selected destination area |
4 |
||
|
5 |
DUE50032 |
Communicative English 3 |
COMMUNICATIVE ENGLISH 3 aims to develop the necessary skills in students to analyse and interpret graphs and charts from data collected as well as to apply the job hunting mechanics effectively in their related fields. Students will learn to gather data and present them through the use of graphs and charts. Students will also learn basics of job hunting mechanics which include using various job search strategies, making enquiries, and preparing relevant resumes and cover letters. The students will develop communication skills to introduce themselves, highlight their strengths and abilities, present ideas, express opinions and respond appropriately during job interviews. |
Compulsory |
2 |
|
DTO50094 |
Recreational Volunteerism |
RECREATIONAL VOLUNTEERISM exposes students to the knowledge and understanding of volunteering concept. Students will also gain knowledge on the functions of national and international organizations involved in community volunteerism. Students are required to prepare program budgets, set program objectives, plan and organize an efficient program. The course also looks at the operational planning as well as management, implementation and evaluation of the program. |
Discipline Core |
4 |
|
|
DTO50103 |
Recreational Resource Management |
RECREATIONAL RESOURCE MANAGEMENT exposes students to the knowledge of recreation resources management, recreation resources inventory process, maintenance of recreation resources, land and water resources for outdoor recreation, outdoor recreation partners and providers. Students will be exposed to the issues in recreation resources management. Furthermore, students will also learn to understand the recreation resources inventory process and responsibility of a recreation resource inventory. |
3 |
||
|
DTO50113 |
Recreational Risk Management |
RECREATIONAL RISK MANAGEMENT exposes students to the knowledge and understanding of the primary component of leisure and recreation risks management. This course will equip students with basic knowledge and skills in planning and managing risks in various situation and locations at the recreational area. Students will also learn how to handle risk management to the guests or customers when accidents occur during leisure and recreational activities. Students are also exposed to the implementation of low impact activities to reduce environmental impact. |
3 |
||
|
DTO50124 |
Recreational Project |
RECREATIONAL PROJECT focuses on exposing students to practical skills that will develop their interpersonal and communication skills. The project consists of case studies, scientific research or leisure and recreation product. Students will be supervised by a lecturer. For assessment purposes, students are required to plan and implement the project along the project completion. |
4 |
||
|
DTM50192 |
Community Based Tourism |
COMMUNITY BASED TOURISM (CBT) is designed to expose students to a concept of planning and programming process of a community based tourism destinations or attractions. Based on established CBT development manual, this syllabus allows students to put into practice leadership role in the initial start-up process and operation of a CBT destination. Topics included are understanding of community based tourism concepts and principles, destination selection process, community readiness and resources assessment, community capacity building process, leadership and administrative set-up, quality programming design, marketing and networking. |
Elective |
2 |
|
|
DUF10012 |
Bahasa Arab 1 |
BAHASA ARAB 1 dibentuk untuk membina kemahiran mendengar dan bertutur dalam Bahasa Arab. Pelajar akan diperkenalkan dengan bunyi-bunyi vokal dan konsonan Bahasa Arab. Ganti Nama Diri akan digunakan sebagai paksi kepada 14 bentuk perubahan kata Bahasa Arab. Pendekatan komunikasi akan diterapkan melalui dialog-dialog yang memberi penekanan kepada konteks sebenar komunikasi dan gaya bahasa yang diperlukan. Pelajar akan mampu untuk menuturkan frasa-frasa mudah dalam konteks komunikasi harian. |
|||
|
6 |
DUT60019 |
Industrial Training |
INDUSTRIAL TRAINING prepares students with employability skills and current industrial technologies in actual working environment. This course allows students to experience the work culture of the workplace as well as provides a platform for students to put into practice the skills and knowledge learnt. The desired attributes include organizational orientation and professional ethics, effective communication, leadership and teamwork, continuous learning and information management, as well as self-management and entrepreneurial mind at the workplace. |
Industrial Training |
9 |
|
SEM |
COURSE |
SYNOPSIS |
CREDIT HOUR |
|
1 |
DTM1013 Fundamentals of tourism and Hospitality |
FUNDAMENTALS OF TOURISM AND HOSPITALITY exposes students to the profile, complexity and interrelation of tourism and hospitality sectors, including the significance of tourism to the host and global communities. Students are also introduced to the career, academic and entrepreneurial prospects which exist in the industry. The reality of workplace demands and employability skills in the tourism and hospitality profession are also shown. Students are given the opportunity to gain experience through talks on tourism and hospitality industry delivered by invited guest speakers.
PREREQUISITE(S) : NONE
|
|
|
1 |
DTH1013 Professionalism and Customer service |
PROFESSIONALISM AND CUSTOMER SERVICE exposes students to skills required for establishing a specific career path offered through personal and professional development. This course leads students to practise excellent hospitality and customer service attitude which are integral for success in tourism and hospitality industry. By providing a platform for students to keep abreast of the current practices, passion for tourism and hospitality professionalism can be inculcated. Students will demonstrate positive and warm hospitable attitude and values in delivering high quality service.
PREREQUISITE(S) : NONE
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DTR1013 Resort management |
RESORT MANAGEMENT covers the principles of successful operation, management, and development of a resort in Tourism and Hospitality Industry. This course will introduce students to the management of modern-day resorts. Students will gain exposure to the wide range of services and club management activities offered by resort and expected by resort guests.
PREREQUISITE(S) : NONE |
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DTR1023 Kitchen Essential management |
KITCHEN ESSENTIAL MANAGEMENT exposes student with the necessary knowledge that ensure guest and employee well-being in the workplace. This include basic kitchen management, proper food handling techniques, procedures in handling equipment, standard safety in workplace, menu planning and design and procedures in handling equipment and procurement process. This course introduces culinary management students to aspects of the kitchen that affect their daily duties while working within the industry.
PREREQUISITE(S) : NONE |
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DTF6012 Muslim friendly hospitality practice |
MUSLIM FRIENDLY HOSPITALITY PRACTICE course emphasises on specific services and products which must be taken into consideration and provided by tourism and hospitality businesses. This course covers the application of Muslim friendly hospitality services in various service sectors of tourism and hospitality business such as accommodation, foodservice, travel services, recreation, transportation, entertainment and public places. This course will also study, analyse and identify creative solutions on issues and/or challenges, related to the implementation of Muslim friendly hospitality services.
PREREQUISITE(S) : NONE
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2 |
DTR2013 Housekeeping Operation and Management |
HOUSEKEEPING OPERATION AND MANAGEMENT introduces all aspects of hotel housekeeping operation including housekeeping department structure, inventory and equipment management, fabric and linen handling, housekeeping supplies, laundry, room management and cleaning. This course also focuses on the overall housekeeping operation and operating procedures. Students are also exposed to the implementation of sustainable practices to reduce environmental impact.
PREREQUISITE(S) : NONE |
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2 |
DTR2023 Resort Facilities Management |
RESORT FACILITIES MANAGEMENT exposes students about the knowledge and concepts of facilities management, lodging and food service design. Students will understand the trends and sustainable issues in the management and design of resort facilities. Students will recognize facilities management and how this can affect the success of the resort’s business and operation.
PREREQUISITE(S) : NONE |
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DTR2033 Food and beverages cost control |
FOOD AND BEVERAGES COST CONTROL contains various elements of costs associated with food and beverage industry. Students are taught to calculate the cost of food and beverage. They are also introduced to the concept of menu pricing, break-even and budgeting. This course also emphasizes production control system associated with cost control techniques.
PREREQUISITE(S) : NONE |
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DTR2044 Basic Cookery |
BASIC COOKERY exposes the students to the basic knowledge and skills on how to prepare foods in the kitchen. They will apply to all the cooking techniques they learned during theory class. Student will acquire to complete a basic cooking skill which covers hot cooking, pastry and bakery. Furthermore, students will be able to achieve mastery in garnishing and plating presentation.
PREREQUISITE(S) : NONE |
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3 |
DTM5013 Principles of Accounting for tourism and hospitality |
PRINCIPLES OF ACCOUNTING FOR TOURISM AND HOSPITALITY provides the knowledge on concepts and principles of accounting in various business transactions. The course gives emphasis on source documents, books of prime entry, double entry accounting system, preparation of a trial balance, adjustment and preparation of financial statement at the end of an accounting period.
PREREQUISITE(S) : NONE |
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3 |
DTR3014 Food and Beverage services |
FOOD AND BEVERAGE SERVICES introduces students to the operation of food and beverage services. Students will be exposed to the knowledge and skills related to tasks and chores in food and beverage (F&B) institution or organization of the functions of cutleries and the ability to use them appropriately. Preparation in the dining room, showcase of correct serving techniques and interaction with guests are also introduced. Students will be encouraged to apply appropriate and safe F&B service rules and safety precautions in the operations.
PREREQUISITE(S) : NONE
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DTR3023 Front Office Operation and Management |
FRONT OFFICE OPERATION AND MANAGEMENT exposes students to the knowledge of front office structure, requirements, role of front office operation and the understanding of multi-property management as well as all key areas of operation in ensuring the success of front office service. In this course students build knowledge and competencies of front office operations. It also emphasizes the backbone of multi-property management, enables more efficient delivery of guest services, revenue optimization and streamlined operations. This course also underlines the importance of front desk, excellent personal development and customer service. Students are also exposed to the implementation of sustainable practices to reduce environmental impact.
PREREQUISITE(S) : NONE
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DTR3034 Recreational resort Operation |
RECREATIONAL RESORT OPERATION exposes students to recreational activities within hospitality industry. Students will develop competencies in the overall operation and management of recreational activities. All recreational activities will be conducted based on international safety and risk management plan standards. To ensure successful implementation of this course, the teaching and learning process must apply flexible and innovative scheduling strategies.
PREREQUISITE(S) : NONE |
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DTM5043 Tourism and Hospitality Marketing |
TOURISM AND HOSPITALITY MARKETING provides knowledge on theories, concepts and strategies applied in marketing tourism and hospitality product and services. The current practices and methods of professional selling provide opportunities to practice and develop communication skills, organizational skills, and other skills necessary to succeed in any career particularly in the profession of selling. The course focuses on the use of eight marketing mix (8Ps) strategies, consumer behaviour, marketing research, market segmentation and positioning and marketing plan in tourism and hospitality industry.
PREREQUISITE(S) : NONE
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DTR4014 MICE |
MICE cover the basic knowledge and competencies of planning and management skills of Meeting, Incentives, Conventions and Exhibitions in resort industry. Students are required to prepare MICE activity that beneficial to organization environmentally. This course also looks at the operational, marketing planning, risk management and evaluating the MICE activity through tourism and hospitality industry.
PREREQUISITE(S) : NONE
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DTH3044 Commercial Foodservice Operations |
COMMERCIAL FOODSERVICE OPERATIONS cover the knowledge and skills of running various types of foodservice establishment. Students are exposed to menu planning and food production based on services and establishments. Topics discussed will help to develop skills and understanding in the operations of commercial food service with appropriate dine-in environment. Students also could organise outdoor catering, run operations of the whole restaurant, and handle food court operation, buffet and fast food restaurant.
PREREQUISITE(S) : NONE
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5 |
DTR5023 Hospitality Human Resource Management |
HOSPITALITY HUMAN RESOURCE MANAGEMENT exposes students to various topics on leadership, recruitment, selection, training, performance appraisal, payment system and rewards. Students are also introduced to the benefits, reward and industrial relation during the course of this study. They will also learn the turnover rate method and stability index which is useful in the management of human resource.
PREREQUISITE(S) : NONE |
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DTR5014 Basic Spa Operation |
BASIC SPA OPERATION provides the most essential skills in handling spa environment and wellness concept. As an introductory course, it is primarily developed students’ understanding of key concepts and principles of wellness spa operation. Spa and Wellness expose students to the spa environment and wellness concept. This course contains basic knowledge on aromatherapy, anatomy and physiology, body therapy, facial care and manicure and pedicure treatment. Besides that, students will also get a chance to practice basic skills on facial massage and foot reflexology.
PREREQUISITE(S) : NONE
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DTR5034 PROJECT |
PROJECT is catered for final semester students of diploma programme. It can be implemented individually or in groups. Project coordinators chosen among the lecturers will set the format of the project at the beginning of the semester. The project consists of case studies, environmental research, activities or production related. Students may be required to make go green presentations or reports. Each student will be supervised by a lecturer who acts as their project supervisor.
PREREQUISITE(S) : NONE |
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DTM3042 Tourism and Hospitality Law |
TOURISM AND HOSPITALITY LAW covers the basic concepts and application of the key principles of law applicable to tourism, hospitality, and related industries. Students are exposed to the Malaysian Legal System, Law of Contract, Agency Law, Negligence, and Employment Law. This course will also discuss related laws from an Islamic perspective and procedures related to sexual harassment. Students are also required to conduct case studies related to legal and liability issues in tourism and hospitality industry.
PREREQUISITE(S) : NONE |
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